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Reflections on the Past Year at The OT Practice
Chris Hall, Operations Director (Clinical services) reflects on the key service and clinical enhancements made in the past year. He also discusses the exciting developments planned for 2025, highlighting the ongoing commitment to improving client care and service efficiency.
Chris Hall: Evolving our clinical services - now & next
Our Clinical Services Operations Director, Chris Hall, discusses how feedback from case managers has been used to make processes more efficient whilst still maintaining the high quality and effectiveness of our services. In this article he explains some the changes that have been implemented.
Feedback from Case Managers
We regularly ask for feedback on our service from our case manager and business owners. We place great value on this so in this article we have summarised some of the topics raised and what we do to address them.
