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Call for more information and costs or if you are enquiring for yourself or a family member you can use our online cost guide for individuals.

Working with Healthcare concierges

Our team visit adults and children in their own homes, whether in the UK or internationally, to deliver quality OT services to the clients of our health concierge partners.

Find out how we can help

Why use The OT Practice

We understand the importance of prompt, reliable and high quality care when it comes to choosing occupational therapists for your clients. We offer:

  • An office-based client manager who is also an experienced OT, as a single point of contact for your concierge clients
  • Simple, transparent, fixed fees which are inclusive of travel costs
  • A timely service with no waiting lists
  • A straightforward online quotation and referral system
  • The largest nationwide network of private occupational therapists in the UK, ensuring we are able to provide expert therapists covering all clinical specialisms
  • A strict selection, interview and registration process for OT Practice therapists to guarantee only the highest standard of care
  • Clear timescales for delivery of assessment and reporting services, allowing us to see clients within seven days of referral
  • Trusted relationships with equipment and specialist seating companies
  • Monthly progress reports for ongoing interventions at no additional cost
  • Specialist adult and paediatric client management and therapy teams
  • Reports that are always quality-assured by our client manager before delivery

Working in partnership

We are always pleased to build new partnerships with health concierge companies.

If you are likely to make multiple referrals then we would be happy to discuss how you might benefit from a more structured Service Level Agreement.

Please contact our Executive Director through enquiries@theotpractice.co.uk to discuss how we can work together.

Our therapists worldwide

Our therapists assess and treat clients in the UK and travel overseas on behalf of our healthcare concierge partners. We have a hand-picked team of skilled clinicians experienced in working across continents and cultures, and with professionalism and sensitivity.

OT Practice Kids

OT Practice Kids provides expert children's occupational therapy through a nationwide network of skilled paediatric therapists. We provide assessments and treatment to children at home or school, working with parents, schools, local education authorities and case managers to deliver tailored services to each child. Your call will be answered by our in-house paediatric client manager, who has more than two decades' experience working with children as a senior OT and will support you throughout your involvement with us.

Clinical specialisms

All our occupational therapists are at least 5 years post-qualifying with at least 2 years experience within their specialist field. The specialist areas of OT we cover are:

Services

Assessments

Covering all areas of occupational therapy, our comprehensive assessment packages identify areas of difficulty and recommend what can be done to address them. Assessments are typically carried out in clients' own homes, whether in the UK or overseas, although in some circumstances a consulation over Skype can provide us with the information needed to support them.

Treatment

Treatment packages are bespoke to the needs of each client and available immediately after assessment if desired. Sessions are usually delivered in blocks of eight sessions to allow for goal setting, measurement and review. Treatment through The OT Practice is delivered in clients' own homes for as long as is clinically necessary, and at times arranged to suit them.

Training

Training can be provided to family or carers in specific treatment methods identified through the assessment. Whoever the audience, our team are used to delivering training to carers in an accessible, easily-understood manner.

Equipment

Following an assessment, out OT can recommend equipment to maximise independence and safety. We can arrange for equipment to be transported and installed overseas if required, as well as provide any demonstrations and training necessary for its proper use.

Home modifications

Accidents, illness and ageing often require home modifications to maintain a client's independence and safety. Whether oriented towards using the bathroom, accessing different floors or installing specialist sensory rooms for children, our team is perfectly placed to provide the advice, specifications and support to achieve these.

Our approach to working with healthcare concierge companies

Through working with healthcare concierge companies for many years we have gained a clear understanding of their specific needs and have tailored our services and approach to match. There are three core elements we believe are critical to delivering exceptional service to this particular private healthcare market.

Our client managers

From your initial enquiry to discharge you will have an experienced, office based OT as your point of contact to manage your cases and ensure quality, consistency and timeliness. Firstly they will aim to fully understand the needs for each referral and recommend how to proceed base on sound clinical knowledge, working with you to select the most appropriate OT in our team to provide care.

Our processes & systems

We manage many cases at any one time and have hundreds of OTs working in the community so ensuring every case runs smoothly requires dependable processes and systems. We have refined our processes and invested in bespoke systems to provide the foundation to The OT Practice operations, always ensuring the experience for our clients is enhanced not encumbered by any processes or systems we use.

Our nationwide team of therapists

We have the largest team of private OT’s in the UK and all passed a strict selection, interview & registration process to ensure we only have the best therapists on our team. Clinical skills and experience are essential, but to become an OT Practice therapist our team members must demonstrate a track record of professionalism and the right attitude to customer service, as well as having an energetic and innovative approach.

Can we help?

Call our client managers on 0330 024 9910
Or email enquiries@theotpractice.co.uk

Some companies & organisations we have worked with

Viavi
Invictus Health
Grayshott Spa
The Good Care Group

Client feedback

Can we help?

Call our client managers on 0330 024 9910
Or email enquiries@theotpractice.co.uk

Our client’s experience

When Grace was 22 years old she was involved in a serious road traffic accident. Her spinal cord was partially severed resulting in paralysis from her chest downwards. The OT Practice Housing & Equipment team worked with Grace to understand and achieve her goals.

Hear from Grace how OT helped her
Grace
More from our  A New Normal  video series

Commonly asked questions by healthcare concierge companies

Will your occupational therapists travel abroad?

Yes, our team can travel internationally to assess and treat clients in their own homes.

If a client travels to the UK, where would you conduct your assessments and treatments?

We see clients in their own homes, hospitals, rehabiltation settings, hotels or rented accommodation. We will travel to provide specialist intervention wherever it is needed.

Can you assist with repatriation?

Whether a client is returning from a scheduled surgical or investigative procedure in the Uk or becomes unwell whilst here, our team ensure there is no break in rehabilitation when returning home. We can travel to a client's home before they return to ensure that the environment is meeting their needs, equipment in place and carers fully trained. Alternatively we can fly home or visit afterwards, our service is tailored to meet each clients uniqiue requirements.

Do you have therapists that speak different languages?

Yes, as part of our therapist induction process we establish fluency in other languages to help us match the right therapist to a client with specific language needs. With such a sizeable network we have been able to build up fairly wide variety of languages spoken throughout out the team. If you require an OT with a specific language please speak to one of our client managers who will be able to see who within our network would be most suitable.

Are your therapists briefed on cultural diversities?

Before travelling overseas our therapists receive a detailed cultural briefing from our HR team. You can feel reassured that the therapist traveling to see your client is fully versed in the culturual sensitivities of their destination.

Looking for more information?

We have more commonly asked questions relating to the specialist areas you may require: